Travel Delays, Dot Matrix Printers, and Digital Transformation: An Airport Story

Travel Delays, Dot Matrix Printers, and Digital Transformation: An Airport Story

The “new normal” for air travel isn’t very new anymore. So much has changed about it in the last 20 years, and by now, we’ve gotten used to the extra long lines, all things TSA, and getting charged for carry-ons and any decent person’s definition of adequate foot space. At this point, nothing really surprises—that was, until my last 3 ½ hour delay in Dallas...when I saw it.

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A Successful Digital Transformation Is Only Possible Through Effective Organizational Leadership

A Successful Digital Transformation Is Only Possible Through Effective Organizational Leadership

I recently came across this quote on LinkedIn: “The most dangerous phrase in the English language is, ‘We’ve always done it this way.'”

The statement is attributed to Rear Admiral Grace Hopper, a US Naval Officer, serving from 1943 to 1986. She was an early computer programmer, and also the first to say, “It’s easier to ask forgiveness than it is to ask permission,” which I may have stolen a time or two.

She was very quotable! Here’s another: “You manage things, you lead people. We went overboard on management and forgot about leadership.” 

A huge aspect of leadership is knowing when to challenge the status quo...and then actually doing it. I'm not talking about change for change’s sake, but change as thoughtful steps toward an envisioned future. The ability to envision that future? That's also another major aspect of effective leadership.

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3 steps to improving the employee onboarding process

3 steps to improving the employee onboarding process

A company's most important investment is its people. The cost of employee turnover is exceptionally high. In fact, a company can spend between 16-20% of an employee’s annual salary trying to replace them! That’s why so many companies are investing in technology that will enhance the first impression and streamline the HR onboarding processes that are proven to increase retention.

If you’ve only got (on average) 30 days for new hires to decide if their job has long-term potential, you can’t waste the investment on out-of-date processes, disorganization, or inaccuracies.

Even before walking through the door on day one, a new employee interacts with many people and departments within your business. It's easy for him or her to quickly assess your company’s level of organization—or lack thereof. Read on for three steps to you can take to start improving the employee onboarding process.

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3 major trends impacting finance departments in 2019

3 major trends impacting finance departments in 2019

Every year, the way we do business shifts, morphs, and adapts to current expectations. The finance department is subject to the same impacts, and in turn, sees emerging trends that impact processes year-over-year.

Looking toward 2019, we're predicting that these trends include the rise of automation technologies, greater conversation around data privacy and content management, and the ever-growing demands of a mobile workforce. Curious how these finance department trends will impact your day-to-day processes and decision-making in the coming year? Read on.

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What is business process reengineering?

What is business process reengineering?

Business process reengineering is not a particularly new term or methodology. In fact, it made its first appearance in an article in the 1990s, 20-some years ago.

This article was written by Michael Hammer, a computer science professor at MIT. Hammer defined business process reengineering as the act of recreating a core business process with the goal of improving product output, quality, or reducing costs.

What is business process reengineering? It's a company's approach to change: rethinking how technology could be used throughout their workflows to create new processes. Typically, this involves first analyzing these core workflows and identifying processes that are under-performing or inefficient and then finding technology solutions to better them.

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