Travel Delays, Dot Matrix Printers, and Digital Transformation: An Airport Story

Travel Delays, Dot Matrix Printers, and Digital Transformation: An Airport Story

The “new normal” for air travel isn’t very new anymore. So much has changed about it in the last 20 years, and by now, we’ve gotten used to the extra long lines, all things TSA, and getting charged for carry-ons and any decent person’s definition of adequate foot space. At this point, nothing really surprises—that was, until my last 3 ½ hour delay in Dallas...when I saw it.

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A Successful Digital Transformation Is Only Possible Through Effective Organizational Leadership

A Successful Digital Transformation Is Only Possible Through Effective Organizational Leadership

I recently came across this quote on LinkedIn: “The most dangerous phrase in the English language is, ‘We’ve always done it this way.'”

The statement is attributed to Rear Admiral Grace Hopper, a US Naval Officer, serving from 1943 to 1986. She was an early computer programmer, and also the first to say, “It’s easier to ask forgiveness than it is to ask permission,” which I may have stolen a time or two.

She was very quotable! Here’s another: “You manage things, you lead people. We went overboard on management and forgot about leadership.” 

A huge aspect of leadership is knowing when to challenge the status quo...and then actually doing it. I'm not talking about change for change’s sake, but change as thoughtful steps toward an envisioned future. The ability to envision that future? That's also another major aspect of effective leadership.

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Convenience and Efficiency: Two of the Most Desired Outcomes of Digital Transformation

Convenience and Efficiency: Two of the Most Desired Outcomes of Digital Transformation

For the past few years, I’ve been using DocuSign to sign everything—scope documents, partner agreements, contracts, etc. I find it ridiculously convenient and efficient...two things for which I have deep appreciation. Hey, I can relate! My job is basically helping companies find more efficient and convenient ways to do the things they need to do. I learn how my client does X, envision how it could be better...and transform that vision into actionable implementation steps. I had a client recently describe me as a “business therapist”—I love that!  Just like a therapist, I try to make my clients’ lives easier by helping them examine their businesses objectively and improve certain aspects of it.

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Record Storage to Digital Transformation—We Transform Data into an Asset

Record Storage to Digital Transformation—We Transform Data into an Asset

An organization's data management practices can either be an asset or a drag on an organization's day-to-day activities and business goals. At Imaging Office Systems, our goal is to help our customers transform their information management into a powerful asset that saves time, improves efficiency, and reduces risk. There are a number of ways we help you do that. 

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Why Schools Aren’t Just Teaching: Learning Why It’s Important to use a Document Management System

Why Schools Aren’t Just Teaching: Learning Why It’s Important to use a Document Management System

I remember when report cards used to be distributed in a manner which we aptly called, “they got sent home.”  Mind you, while most of us did not go to the second grade to become couriers, that is what we became: deliverers of paper report cards filled out in blue or black ink (pencil if we were lucky) stuffed into yellow envelopes with just a peep of the reporting metrics protruding from the half-circle cutout.

 Thankfully, we are not the only ones to have graduated.

 

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