Travel Delays, Dot Matrix Printers, and Digital Transformation: An Airport Story

Travel Delays, Dot Matrix Printers, and Digital Transformation: An Airport Story

The “new normal” for air travel isn’t very new anymore. So much has changed about it in the last 20 years, and by now, we’ve gotten used to the extra long lines, all things TSA, and getting charged for carry-ons and any decent person’s definition of adequate foot space. At this point, nothing really surprises—that was, until my last 3 ½ hour delay in Dallas...when I saw it.

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A Successful Digital Transformation Is Only Possible Through Effective Organizational Leadership

A Successful Digital Transformation Is Only Possible Through Effective Organizational Leadership

I recently came across this quote on LinkedIn: “The most dangerous phrase in the English language is, ‘We’ve always done it this way.'”

The statement is attributed to Rear Admiral Grace Hopper, a US Naval Officer, serving from 1943 to 1986. She was an early computer programmer, and also the first to say, “It’s easier to ask forgiveness than it is to ask permission,” which I may have stolen a time or two.

She was very quotable! Here’s another: “You manage things, you lead people. We went overboard on management and forgot about leadership.” 

A huge aspect of leadership is knowing when to challenge the status quo...and then actually doing it. I'm not talking about change for change’s sake, but change as thoughtful steps toward an envisioned future. The ability to envision that future? That's also another major aspect of effective leadership.

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Convenience and Efficiency: Two of the Most Desired Outcomes of Digital Transformation

Convenience and Efficiency: Two of the Most Desired Outcomes of Digital Transformation

For the past few years, I’ve been using DocuSign to sign everything—scope documents, partner agreements, contracts, etc. I find it ridiculously convenient and efficient...two things for which I have deep appreciation. Hey, I can relate! My job is basically helping companies find more efficient and convenient ways to do the things they need to do. I learn how my client does X, envision how it could be better...and transform that vision into actionable implementation steps. I had a client recently describe me as a “business therapist”—I love that!  Just like a therapist, I try to make my clients’ lives easier by helping them examine their businesses objectively and improve certain aspects of it.

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Slash the cost of box storage with a data acquisition workflow

Slash the cost of box storage with a data acquisition workflow

Even when you don’t know what you have, costly box storage isn’t your only option for records management

Many companies expensively store a significant amount of records without a firm understanding of what’s in their boxes.

On a daily basis they pay box storage companies to store documents that are either past their legal retention level or they pay to store boxes that are so poorly organized that their contents make efficient retrieval nearly impossible.

In the worst situatios, some companies are paying monthly fees for the box storage of records that should have never been archived in the first place at Iron Mountain or a similar box storage company.

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Turn a mountain into a molehill with smart document management

Turn a mountain into a molehill with smart document management

This post is part of Reducing Paper: The Ultimate Guide to Storage, Scanning, and Document Management Software.

I Am Paying This to Store What?

You know those movies where the lovable but shambolic hero of the movie throws a messy stack of receipts on his nerdy accountant’s desk assuming a favorable income tax filing will magically emerge?

Oh, Hollywood...

Life ain’t like that. But what if it was?

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