Business process reengineering is not a particularly new term or methodology. In fact, it made its first appearance in an article in the 1990s, 20-some years ago.
This article was written by Michael Hammer, a computer science professor at MIT. Hammer defined business process reengineering as the act of recreating a core business process with the goal of improving product output, quality, or reducing costs.
What is business process reengineering? It's a company's approach to change: rethinking how technology could be used throughout their workflows to create new processes. Typically, this involves first analyzing these core workflows and identifying processes that are under-performing or inefficient and then finding technology solutions to better them.