We do things differently in Columbia City, Indiana.
You might say we’re the anti-Silicon Valley...the rebel rouser nipping at the heels of “big tech” and “big data” with the courage of Daniel and driven by our people’s Midwestern values and work ethic, which push us to do things the right way—hopefully the first time! Yes, even we may make a mistake, but doing it the right way involves doing our best to control quality from the outset and to make it right when something goes wrong. Because that’s what makes for great customer service. It’s that simple.
Len Nowostawski put this customer-first philosophy into action, working on the front lines for Imaging Office Systems as a service manager for the last 46 years! He’s been a valued member of our team in every respect...and part of the brain trust that has made it possible for Imaging Office Systems to evolve our toolbelt in lock step with—and in many cases ahead of—advances in information management technology during that time.
To say, we’ll miss Len is putting it too mildly. Thank you, Len, for everything you’ve done...not the least of which has been handling over 450,000 service calls over the last 46 years...it’s true! I looked it up!