Friday, March 31, 2017

Say What?

By Brian Kopack

Watercolor Scream
I know – don’t shoot the messenger.

Can’t help it. I don’t know how I stumbled on this article, but I did.

The South Florida Sun Sentinel reported on a story about Florida spending a ton of dollars on private attorney fees. Typical government waste story. No big deal, right?


A spokesman for the Florida Attorney General said this when pressed for a detailed explanation on the State’s legal spending, "We do not have that information and are unaware of a way to capture expenditures for the purchase of outside legal services that would not entail an exhaustive search of documents."

Take out the politics, forget the players involved. Look what he said.

We don’t have the information – We are unaware of way to capture the information – Finding information is exhausting.

Huh? They spend $50 million per year. They have no information? Think that’s a problem?

Here’s the thing – they do have information and there is a way to capture the information accurately and efficiently.

Not understanding that must make them feel so powerless. Think about how would you feel if you couldn’t access and utilize your own information? $50 million worth. Not only that, but stories are being written about how bad your problem is.


What they need is someone to introduce them to content management – someone who can help them get this under control.

Someone like IOS.

At IOS, we empower people through better access to information. That’s what IOS has always done, which is good because it’s becoming more critical every day. We believe our development approach is unique – mainly because it starts with us listening to the real issues and visions of real people. We understand that information is currency. We also understand that the smarter you are about managing it, the more confidently you’ll be able to move your organization into the future. Our expertise, gained over 40+ years, means we’ve probably seen your problem and developed a solution that removes the barriers keeping you from moving forward.

A couple of things I know for sure – if the State of Florida knew IOS, it would understand the value of managing its content effectively and efficiently. And, if it had a content management system, not only could they access the information, they could {gasp} manage it and void any more embarrassing press conferences.

It’s 2017. Call IOS.
Wednesday, March 22, 2017

IOS Receives Silver Honors from Hyland

Hyland recognizes IOS for helping organizations operate more efficiently using the OnBase by Hyland enterprise content management solution

IOS was recently honored as a Hyland Silver Partner award winner.

“We are pleased to be recognized again by Hyland as a Silver Partner. This award is a result of the cumulative effort of many, many people at IOS since we became a Hyland partner in 2010,” commented Brian Kopack, IOS President.

“Because of Hyland’s commitment to our customers, we only partner with the best solution providers in the industry,” said Eric Miller, director of channel sales at Hyland. “Imaging Office Systems is a shining example of the value our partners bring to market, and their exemplary delivery and support of industry-leading technology solutions is deserving of this recognition.”

About IOS
Imaging Office Systems derives 100% of its revenue from content management. IOS has designed and installed over 500 multi-user systems throughout the United States with clients in Europe and Central America.

An acknowledged differentiator for IOS is its very sophisticated Professional Services Group which excels in difficult legacy system conversions as well as process improvement workflows and system design.

IOS is also recognized as one of the largest document scanning companies with four separate conversion centers operating identically under the same quality system converting over 5,000,000 images per month.

Complementing these three pillars of document management is hard copy box storage. In contrast to many competitors, IOS has developed a business model geared to accomplish far better return on investment for its clients resulting in startling growth for this offering.

IOS recognizes that the real need in the document management marketplace is to furnish expertise to clients, providing direction on process improvement and re-engineering as well as helping the client avoid pitfalls and missteps. Gleaned through more than 40 years of experience, IOS expertise is the driving force of its success.

About Hyland
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For 25 years, Hyland has enabled more than 15,500 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit
Thursday, March 2, 2017

True Facts

By Brian Kopack
Alternative facts

Seems redundant, I know. You shouldn’t have to qualify what a fact is, but those seem to be the times we’re living in.

Facts are facts – except when you want to believe something different.

In Mad Men, one of Don Draper’s more memorable lines is “If you don’t like what is being said, change the conversation.” Very convenient.

Hello, alternative facts!

Problem is, alternative facts can only get you so far. True facts win the day eventually.

Embrace alternative facts at your own risk.

At IOS, one of our biggest (and most frequent) frustrations is the reluctance of business to embrace content management as an integral tool for competing in the digital economy. The emerging digitalization of the workplace demands a comprehensive content management strategy. Ignoring that fact is dangerous.

Still, we talk to businesses every day that convince themselves they are immune from the digital push. They don’t believe they have a need to automate core back-end, document-intensive processes. They don’t see the benefits of taking advantage of intelligent information capture technology. They don’t see the value integrating mission critical systems.

The resistance is puzzling.

At IOS, if we hadn’t seen the extensive benefits a comprehensive content management system provides, we could understand operating within the comfort of the status quo.

We have, so we can’t.

The true facts are that business is digital. Automation isn’t a luxury, it’s a necessity. A collaborative workplace is a requirement. Information is currency. Harnessing the power of technology to bring all of that together takes experience, creativity and agility.

IOS is in its fifth decade of leading businesses in their digital transformation. We were doing it before that was even a thing. That’s what being a leader is about. Understanding the environment, seeing opportunity and championing right action - creating an environment that removes barriers to businesses being their its best selves.

That’s IOS.