Monday, July 25, 2016

There Should be a Law for That

By Brian Kopack


Said almost no one ever.

Well, maybe not a new law – just a more broad application of an existing law – specifically relating to content management.

I read about this last week and it’s stuck with me ever since.

The Brooks Act, a real law currently on the books since the 70’s, makes it illegal for government buyers to use price as any part of the decision process when selecting architects or engineers for federal government projects.

That’s a novel idea.  Buy on value not solely on cost.

Since we are all about ideas at IOS, let’s explore that one.

Buy on value not solely on cost.

Even though we see it as standard practice, we don’t think you can reduce the delivery of great ideas that change the way businesses use information and do work to a lowest-cost-wins-value-be-damned death match.  

Stop it already.  Ask more questions than, “How much does it cost?”  Make the vendor explain what the idea is worth.

In our technology-driven content management world, choosing a partner on price only makes the Purchasing Department happy – and only fleetingly.

Ideas matter.

In content management, same as in engineering (or any other idea based industry), once price is the driver, everything that makes an idea transformative is stripped away – creativity, expertise, vision.  It almost assures the exact opposite – lower quality, an inferior level of service and ultimately, a lower level of customer satisfaction.

Document conversion, content management systems, intelligent records storage, custom development – everything we do – like we do it, creates value.  Lots of value.  So much value, it’s like our badge of honor.  It’s isn’t uncommon to hear that a solution we designed / reengineered returned 3x/5x/10x in relatively short order.

We don’t think what we do can be done any other way.

We might not win in a price war, but we never lose in a value war.  If you can find another partner who can do what we do and can create more value for a lower price, you’ve found the content management unicorn – so hang on.

Creatively designed content management ideas flexibly designed and expertly implemented.

That’s IOS.
Wednesday, July 6, 2016

Can’t Spell Motivation without Motion

By Brian Kopack

Merkilegt

That’s the Icelandic word for remarkable.

Apparently there is some major international soccer tournament going on right now and the team from Iceland is the headline for how well they are playing.  I don’t know anything about soccer, but I guess their success is a really big deal.  A real Cinderella-story – Iceland playing “The World’s Game.”

Aside from the soccer part, the backstory does seem remarkable.  Iceland has about 330,000 people and here it is competing on the world stage against the giants in the world / sport.   If Iceland was a city in Indiana, it would be the 2nd largest in the state.  Additionally, coaching the team is a part-time job.  When the coach isn’t coaching, he’s a dentist.  I doubt the coaches in sports factories in US, Germany, Brazil, or Argentina have day jobs.

That all makes for a really good story, but here is a fact that is truly remarkable. It’s estimated that 99.8% of the Icelandic population watched the team’s last match.  Pretty close to every single person in the country was focused on the exact same thing at exactly the same time.

Think about that for a minute - near-complete participation in a single idea.  Motivation.

Does your business work that way?  How much easier would it be to get things done if everyone was working toward the same goal?

A lot.  Trust me.

At IOS, we have a singular focus and always have – content management.  All day every day our people are motivated to bring innovative ideas to business to help transform the way they do work – to solve business problems with all the components of a healthy information management strategy: document conversion - content management systems - intelligent records storage - custom development.

Expertise, creativity and agility with the motivation to get things moving.

We believe motion is critical.  Motivation begets activity which begets increased motivation to achieve more.

We know slow deployments suffocate great ideas.

Samuel Johnson once wrote, “The chains of habit are too small to be felt until they are too strong to be broken.”

That’s what you get when low motivation and lack of motion (progress) combine.

We know the work we do isn’t always sexy or easy.  We know that businesses have an endless list of priorities and while managing information is typically on the list, commitment to improving it oftentimes runs high initially, then fades.

Our intention is to deliver great ideas efficiently to capitalize on the momentum of motivation.


Ideas Matter.  Be better.