Monday, November 17, 2014

Information Therapy

By Brian Kopack

10 to 15 minutes twice per day.

I spend at least that much time thinking about how IOS uses information.  I think about what we need, craft where we will get it and fret about how much effort it will take.  In that respect, IOS is just like every other business.

It helps me to create out loud.  It gives me a chance to hear what I’m thinking.  If I can’t explain it, I probably don’t know exactly what I want.

My year-and-a-half, part Golden Retriever-part dinosaur (Champ) is a good sounding board.  He hears every word during our walks.  It is a pretty safe bet that he is as well-versed in content management as any dog anywhere.

Hearing is one thing.  Listening is another thing.  Being able to offer a clear vision to solve a problem is completely next level.

If I had to rely on Champ to solve my problems, I probably would need therapy.  He hears me but he can’t solve problems.  He’s a dog.

No worries.  I’m usually not concerned about the finding answers I need because I know we have great people at IOS.  Great people who understand that above all, the idea matters.  If I explain the issue and opportunity well enough, smart people will do what you would expect smart people to do – come up with a great idea – an idea that saves time or saves money or improves a process to make IOS better.

Businesses know they can be better.  They want to be better.  They just don’t know how.  That makes the pain more real.

It is totally illogical that technology is everywhere creating unimaginable opportunities but businesses are still lost.  So, they settle for doing the same thing the same way and getting the same result – frustration.

They don’t have anyone to talk to.  They don’t have anyone who will listen to what they need.  They don’t have anyone who can create and deliver ideas that matter.

Sometimes the most obvious answer is the best answer – especially who to talk to for help.  Often, it is right in front of you the whole time – like the answer just jumped off the page.

This page.  Thanks for reading.


Saturday, November 1, 2014

Analyze This!

By John Trimble

Analytics is the new multi-industry buzzword. In sports it is a new argument inducer; the flashpoint  term being code for “Moneyball” gone mad with statistical probability spreadsheets versus the suspect Luddite but cherished concept of believing one’s  own eyes when assessing player and team performance. Listen to Sports radio for an hour and you will hear it debated. Hotly.

But in Information Management Analytics is not debated. In fact, it is achieving Holy Grailish status and rightfully so. As soon as people see it, understand it just superficially, they want it with no leap of faith required.

A prominent software company achieved their long time strategic goal of being placed in the coveted Gartner “Magic Quadrant” simply due to their software’s strength of Analytics in their new release. Analytics is a major component of the cresting concept of “Information Governance” with its thesis of combatting information overload by requiring the ability to leverage that information mass, to use it and not drown in it. Gartner told them that if they had started the software review by showing the Analytics features they could have “saved a lot of time” Yes, Analytics in Information Management now has that much oompf, that much cachet.

Back to sports: If you imagine for a second Peyton Manning calling out a play at the line instead of hearing ‘Omaha, Omaha” the evolution of Analytics could sound like this:

Store -Capture – Retrieve – Workflow – Analytics – Hut!

Knowing from your AP workflow how many invoices are being processed and what percentage will be done by end of day, week or month and what dollar amounts are projected to be unpaid is one simple example. Upward and onward, we go from there…

Analytics is the ability to strip information from your documents and put that information in a fluid, digestible, highly useful snapshot of real time information…to quote the 1940’s” it is news that you can use”. It is a very big deal and has the potential to change everything.

Analyze that….