Monday, June 16, 2014

It Would Only Be Strange If It Wasn't True

By Brian Kopack

At IOS, we often talk about how a single content management solution won’t be perfect for all companies, but content management, if designed and implemented properly, will be a perfect fit for every single company.

To illustrate, check out this little game.  Mix and match a selection from each of the lists A, B & C and then read the sentence you created.

Our (insert from List A) department is wasting a ton of (insert from List B) managing all of the (insert from List C) we have to process each day.

List A                                          List B                                    List C
Accounts Payable                     time                                      repetitive transactions
Regulatory/Compliance          effort                                      increasing complexity
Credit/Collections                    money                                   overwhelming volume
Human Resources                  employee potential            internal requests

Whatever the combination it probably describes a lot of your days doesn’t it?  It’s crazy I know.

There is no trick to this, I promise.

We’ve done it for so long, it just seems like we can read your mind – like we know the answers before you even ask the question.

All we do is empower business by helping solve information management problems.
Sunday, June 1, 2014

Dear Professional Services...

By Angela Childs

Dear PSG, 

In the past you’ve specialized in system conversions, is that still true?  


Buried Under Outdated Systems 

Dear Buried,

System conversions continue to be a big part of what we do for our customers, for other companies like IOS, and for software companies like MedHost.  We have 7 in-progress right now:

  • ImageRight to OnBase
  • FileNet to OnBase
  • ImageNow to OnBase
  • BlueWare to MedHost eArchive
  • ODS to OnBase
  • Alchemy to Oracle Stellent
  • Oracle Stellent to OnBase
Typically we employ a multi-phase approach to help with the transition to the new system.

  • Phase 1:  On the first conversion date, IOS collects everything in the current system at that moment in time. Those documents are converted into the format needed for the new target system.  Once that new system is in place, those phase 1 documents are imported so when training occurs, all of the phase 1 documents are there.  
  • Phase 2:   Once users go live on the new system, content in the old system is frozen and we start phase 2.  This is when we collect the new documents (those added between phase 1 and when the system was frozen) and the same conversion steps are followed, ending with the import into the new system.

This two phase helps with the training, eases the transition for go-live, and shortens the window during which users would need to search two systems for their documents.

When you’re ready to get “unburied” give us a call.  Even if you don’t see the system you need to convert from in the list above, odds are we’ve either done it or can do it.  Take a look at the full list.