Wednesday, October 16, 2013

Just Hanging Around

By Brian Kopack

So I’m hanging there thinking, “Now what?”

I have hundreds of options but nowhere to go.  I know what I want to do (and what I don’t want to do – fall), and I think I know what I am capable of, but for now I am just hanging.  Trying to decide what to do next - before the helicopters come to rescue me.

At that minute, I’m living a metaphor.  The one about facing challenges, overcoming obstacles, charting a brave new course through bold action, triumphantly reaching the summit.

Sounds great, but I was really just hanging – no real grand plan except trying to figure out what to do in the next minute and the minute after that.

At IOS, we see customers living a different version of the same metaphor.  The challenge isn’t a mountain; it just feels like it.  The real challenge is breaking away from the status quo – the archenemy of progress.

Companies tell us they know they should be scanning their records but they are afraid of being without the paper.

Companies tell us they have so many boxes they can’t move around their offices.  They thought about sending the boxes off-site, but how will they get access to what they need?

Companies tell us they know that the processes that worked for them since the last century are woefully past their prime, but they don’t have the horsepower to automate.  They know their business, what they don’t know is workflow development and business process automation.

So instead of changing, they’re just hanging – no real plan.  Someone has to come along to make things better eventually, right?

Someone will combine cutting-edge technology with a disciplined, quality-focused process to make scanning simple and secure.  Someone will provide customers who have enjoyed the convenience of having their boxes stored and managed off-site with the luxury of having access to those documents electronically, saving both time and money.  Someone will come along who can analyze business processes creatively and improve efficiency by adding functionality to existing systems.

Actually, that someone is already here.


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